We bind ourselves to protect personal data of our buyers, in a sense that we only gather necessary, basic buyer / user information, which is a necessity for fulfilling our commitments; we inform our buyers about the way we use gathered information, we give the buyer the possibility of choice about using their information, including weather they want their information to be removed from lists used for marketing campaigns.
All data is strictly guarded and available only to employees to which this information is necessary for their work. All our employees and business partners are responsible for abiding by the privacy protection principles.
Personal information protection and confidentiality statement
Please read the next information carefully, so you can get informed into detail about our way of personal information gathering, processing and usage. By accessing and using our web shop gearskin.eu you confirm that you have read , understood and agreed with all terms of service, personal information protection and disclaimer and their usage. In case you do not agree with these terms, we will kindly ask you to leave our webpage and do not use our web shop Gearskin.eu
The information which we gather and which we will ask for when taking our product order are personal information as follows: name, surname, address, e-mail and phone number.
Your personal information is gathered and used for order confirmation, delivery, payment and claims of our products. E-mail address and phone number you enter, will be used for sending administrative notices in correlation with order delivery. Apart from administrative notices, we can send newsletter messages, but only with Your consent.
Your personal information are accessible to our employees only for purposes of completing Your orders, our partners for the realization of Your orders, e.g. credit card payment authorization, product delivery or refunds for Your claims and for sending promotional offers and info about our products.
We emphasize that your personal information will only be used for promotional purposes , only with Your noted consent. Your personal information will not be used for any other purposes than those mentioned above.
GEARSKIN™ according to article 18a of CCPL („Narodne novine“ #106/12) designated a privacy officer. Accordingly, for any questions you might have about personal information protection, feel free to contact us.
Gearskin is using Google analytics cookie, Facebook pixel cookie, Hotjar cookie in order to improve the overall user experience (faster product finding and serving content of visitors interest). Some functionalities of the web page may not be available / or function properly without cookies.
In order to complete your purchase in our web shop, registration is NOT mandatory. You only need to leave a valid e-mail address (the one you have access to) and the shipping information necessary to deliver your order.
Benefits of the registered shoppers is that You only need to type in your delivery information (name, surname, address, postal number, city, phone number) once. Afterwards you can log in with the data you entered during registration.
After entering all required information, You need to confirm your registration with a click on the “Save” button. A created user account stays registered in the system, and is accessed by a combination of a user name and a password.
In case you have forgot your password, on the same page you can click „Forgot password?“.
Then you can enter your e-mail address which you entered during the registration process, where the automated system will send a reset password link and get you a new password.
You are solely responsible for all actions and orders made under Your username account.
According to Croatian book keeping law (which includes invoices possibly containing personal data) on 25.5.2018. “Zakon o računovodstvu” (Book keeping law) NN (78/115, 134/115, 120/16)) we are obliged to keep all invoices in an archive for the time of 11 years. The invoices are kept in a secure place with very restricted and limited access both physical and digital. The invoice data (once our contracted obligations are fulfilled – delivery) are never given or granted access by 3rd party nor used internally for any other purpose.
The anonymous Google analytics data is being retained for 26 months when, after expiry, are automatically deleted.